Return Policy

According to the MANVELO Global Terms and Conditions of Sale, you may return MANVELO products within seven days from the date of receipt if you are not satisfied with the MANVELO products purchased from online authorized shopping platforms and offline authorized distributors. Alternatively, you may exchange the product for another product of equivalent value within 30 days from the date of delivery.

Returned and exchanged products must be in fully saleable condition with documentation of the relevant bill of sale, all relevant accessories and paper invoices (if any).

MANVELO will inspect the returned items to ensure that they are in good condition and eligible. Please refer to the MANVELO Global Terms of Sale for details of the conditions. Any item that does not pass inspection will be returned to you and you will not receive a refund for the item.

You can exchange the product through the customer service center or MANVELO authorized distributors; the policy of return and exchange is to return the product from where it was purchased. If there are difficulties or problems with your return or exchange, please contact MANVELO Customer Service. When returning or exchanging goods through the Customer Service Center, please contact us.